The service provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities. It values diversity, promotes equality and challenges discrimination.
Our advice helps people resolve their problems with debt, benefits, employment, housing, discrimination, and many more issues. It is available to everyone. Depending on your particular needs, we may make an appointment to discuss your problem further – in person, by phone or on email. Alternatively, we may provide you with information to take away, or direct you to a different organisation that is better placed to help you.
Our Citizens Advice self-help website adviceguide.org.uk has practical, reliable information to help you solve your problems Advice guide also includes frequently asked questions in other languages for Wales call 08444 77 20 20 for England call 08444 111 444 or check your local bureau's contact details via the search box below TextRelay users should call 08444 111 445